Terms of Service

These Terms of Service ("Terms") govern your use of the website and services provided by Intri AI ("Company," "we," or "us"), accessible at https://intriai.com. By accessing or using our services, you agree to be bound by these Terms.

1. Services Provided

Intri AI offers digital consultancy services including, but not limited to:

• AI strategy and integration
• Custom software development
• Full-stack engineering
• QA automation and support
• Product strategy workshops and mentorship

A detailed scope of work, timeline, and pricing will be outlined in a written proposal and/or contract before the start of any engagement.

2. Client Responsibilities

Clients are responsible for:

• Providing timely access to key stakeholders, assets, and information
• Responding to feedback requests, deliverables, and approvals promptly
• Ensuring that any materials supplied to Intri AI do not infringe third-party rights

Failure to provide these may impact timelines and deliverables.

3. Fees & Payment Terms

• Pricing will be defined per project or engagement scope.
• Payments are typically due in phases (e.g., deposit, milestones, or monthly retainer).
• Late payments may be subject to service suspension or additional fees.
• All fees are exclusive of applicable taxes unless otherwise stated.

Invoices will specify payment methods and due dates.

4. Intellectual Property

• Unless otherwise agreed in writing, all deliverables are the sole property of the client upon final payment.
• We retain the right to showcase work publicly (e.g., portfolio, case studies) unless explicitly restricted in writing.
• Any third-party assets (e.g., open-source libraries) will be disclosed and subject to their respective licenses.

5. Confidentiality

Both parties agree to keep all non-public information confidential. This includes business strategies, code, financials, and proprietary data.

We're happy to sign NDAs prior to discovery calls if requested.

6. Use of Subcontractors

We may collaborate with trusted contractors or team members as needed. All subcontractors are bound by the same confidentiality, IP, and quality standards outlined here.

7. Limitation of Liability

To the maximum extent permitted by law:

• Intri AI will not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or profits.
• Our total liability is limited to the amount you paid us in the three (3) months prior to the claim.

8. Termination

Either party may terminate a project with written notice. If terminated early:

• Client is responsible for payment of work completed up to termination
• Any refundable or unused hours will be documented clearly

Ownership of partial work will depend on payment status.

9. Third-Party Tools

Some services (e.g., analytics, chat, scheduling) may involve third-party platforms (e.g., Calendly, OpenAI, AWS). We're not liable for third-party outages, but will support in troubleshooting where possible.

10. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to its conflict of laws principles.

11. Dispute Resolution

If a dispute arises, we agree to first attempt resolution informally. If unresolved, disputes may be submitted to arbitration or court proceedings in our jurisdiction.

12. Modifications

We reserve the right to update these Terms. Changes will be posted to this page with a revised "Effective Date." Continued use of our services implies acceptance of any updates.